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General Conditions of Sale

calcadastore.com is registered under the domain/subdomain registration regulation of .com and .pt with legal deposit nr. 340473/12 in which it is property of: Radical, Lda., with its headquarters at S. Rosendo Avenue, nr. 57, Freguesia of Santo Tirso, Couto (Santa Cristina and S. Miguel) and Burgães, Porto district and NIF 507538129.

Calçada Store provides an online shopping service regulated by the general selling conditions as described onward. To this end, you using this Website constitutes your agreement to those selling conditions. Limite Radical, Lda. reserves the right to change these conditions without previous notice, publishing all changes here.

It’s destined to personal use. Reproduction, transfer, distribution or storage of this Website’s content, without previous written authorization, is forbidden for other purposes besides personal use.

Limite Radical, Lda. reserves the right to modify, at any moment, the information and commercial offer presented about: products, prices, sales, commercial conditions and services.

It’s strictly forbidden the introduction of our Website’s link, for commercial purposes, without previous authorization from Limite Radical, Lda. Simultaneously, the use of the calcadastore.com domain with abusive purposes, and without previous authorization, can be susceptible of Limite Radical, Lda. resorting to the competent legal means. In the event of you finding links that direct you to calcadastore.com at other Websites, we take no responsibility, neither of the source of the page, nor of the content in it.

In the event of any typographic/informatic errors in the presentation/description/price of the items, the client has the right to terminate the buying and selling contract according to the relevant legal rules. All the same, Limite Radical, Lda. has the right to suggest changes to the order in case the error affects the company.

*Colours seen in computer screens differ with various factors such as screen resolution and colour temperature setting, hence, the real colour of the product is not exactly the same as seen in the online picture. However, we are careful about the quality of the pictures we upload on our Website and try to do it with great care.

calcadastore.com product catalogue is independent from physical stores, both at price and stock levels.

  


Responsibility

All sold products at calcadastore.com are in accordance with Portuguese legislation. Limite Radical, Lda. declines any responsibility in case of legislation violation at the country where the order is delivered. It’s up to the customer to verify import and product use conditions with local authorities. Limite Radical, Lda. is not responsible for losses resulting from interferences, interruptions, informatic virus, malfunctions or the disconnection of the operating system that might, temporarily, prevent access, navigation or service provision. It is forbidden to introduce, store or disseminate, through the webWebsite, defamatory, obscene, offensive or xenophobic content and content with any other character that might violate general principles of law and public order. You should save and not disclose your webWebsite login password, to avoid third parties accessing your calcadastore.com account. Don’t use fake identities. You should give your accurate personal data and address, so Limite Radical, Lda. can process your orders correctly. The client is responsible for the authenticity of the data provided to Limite Radical, Lda. and compromises to insert in his/her account at calcadastore.com the modifications to that data, if applicable. Limite Radical, Lda. declines any responsibility for any delay or impossibility to process your order, namely at delivery, due to error or insufficiency of client data. The use of this Website is subject to utilization conditions predefined by Limite Radical, Lda. in the capacity of being its unique and exclusive holder. It is then strictly forbidden to convey messages or information that is offensive, misleading, defamatory, obscene or that violates, in any way, the right to intimacy or to intellectual property or industrial third party, as well as the provision of any information that might affect the webWebsite holder or any third parties.

Limite Radical, Lda. reserves the right to delete a user’s account because of any of these aforesaid reasons.

  


Online Orders

Making an order at calcadastore.com is very easy and respects all e-commerce norms and laws. To know how to do it step by step click here.

*The processing of orders starts only after payment confirmation.

In case of your data being incorrect or you wanting to change your order, you can ask for its modification or annulation through our Customer Support service.

In accordance with the law 7/2004 from January 7th, regarding e-commerce, Limite Radical, Lda. reserves the right to unilaterally cancel the order whenever a programming error, functioning defect or deformed contractual proposition (in which the error concerns something crucial to the contract) is verified.

  


Prices and payments

Prices to all products indicated at calcadastore.com are presented in euros, including taxes and fees. Any change to the applied IVA will have an immediate effect on the products’ price. However, Limite Radical, Lda. reserves the right to change prices at any moment. Prices practiced at the online store are independent from physical stores.

  


Available payment methods

ATM: if you choose this option, you’ll receive an e-mail and text message with the necessary data to proceed with your order’s payment. You should make the payment in 24h time to guarantee stock availability.

Visa: Payment by Visa requires you to enter the data from a valid credit card. If the information isn’t valid, you’ll receive an error message that will prevent you to complete the purchase. The final amount of your purchase is automatically deducted.

Paypal: it’s only used for online shopping. With a Paypal account you can link your credit cark or bank account to Paypal and make safe purchases.

You’ll be redirected to Paypal’s page where you should login and validate your payment. After that you’ll be back on Calçada Store page.

  


Shipping

You can check areas, prices and shipping time here.

  


Exchanges and returns policy

Check here our exchanges and returns policy.

  


Complaints

We accept complaints about already used items. For that, you’ll have to contact us through our Customer Support service. After receiving your complaint, we’ll report to the brand and the maximum waiting time if of 1 month.

  


Promotional campaigns

Check here all our conditions and active promotional campaigns.

  


Applicable law

All purchases made at calcadastore.com are subject to Portuguese legislation. Any conflict or interpretation divergence of our general selling and use conditions will be submitted to Portuguese competent court.

In case our client is out of Continental Portugal, we inform that any judicial process must be forwarded to Portuguese courts.

Limite Radical, Lda. informs that to easy the exercise of withdrawal right to our clients, we make available the Contract Withdrawal Form, which the client must download. Fill in, digitalise and send to info@calcadastore.com.

 

Resolução Alternativa de Litígios de Consumo (RAL) - Law nr. 144/2015

In case of litigation, client can appeal to the alternative dispute settlement body:

*More information at Portal do Consumidor www.consumidor.pt

 

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave (Vale do Ave Arbitral Tribunal)

Address: Rua Capitão Alfredo Guimarães, 1,

4800-019 Guimarães

Phone nr.: 253422410

Website: www.triave.pt

E-mail: triave@gmail.com

 

CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Consumer Arbitral Tribunal)

Address: Rua D. Afonso Henriques, 1,

4700-030 Braga

Phone nr.: 253617604

Website: www.ciab.p

E-mail: geral@ciab.pt

 

Centro de Informação de Consumo e Arbitragem do Porto

Address: Rua Damião de Góis, 31, Loja 6,

4050-225 Porto

Phone nr.: 225508349

Website: www.cicap.pt

E-mail: cicap@cicap.pt

 

CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Address: Faculdade de Direito da Universidade Nova de Lisboa - Campus de Campolide

1099-032 Lisboa

Phone nr.: 21384748

Website: www.arbitragemdeconsumo.org

E-mail: cniacc@fd.unl.pt

 

CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarv

Address: Edifício Ninho de Empresas, Estrada da Penha

8005-131 Faro

Phone nr.: 28982313

Website: www.consumidoronline.pt

E-mail: apoio@consumidoronline.pt; cimaal@mail.telepac.pt

 

Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra

Address: Av. Fernão Magalhães, n.º 240, 1º

3000-172 Coimbra

Phone nr.: 239821690

Website: www.centrodearbitragemdecoimbra.co

E-mail: geral@centrodearbitragemdecoimbra.com

 

Centro de Arbitragem de Conflitos de Consumo de Lisboa

Address: Rua dos Douradores, 116, 2º

1100-207 Lisboa

Phone nr.: 218807030

Website: www.centroarbitragemlisboa.pt

E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt

 

Centro de Arbitragem de Conflitos de Consumo da Madeira

Address: Rua Direita nº. 27 – 1º Andar

9050-405 Funchal

Phone nr.: 291750330

Website: www.srrh.gov-madeira.pt

E-mail: centroarbitragem.srias@madeira.gov.pt

  


Privacy policy

Check here our privacy policy.